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Leaflets

Some of our leaflets are available to download or view online in Packed Document Format (PDF) for personal use only.

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Title Content
A Guide to the Mutual Exchange Scheme This explains what a mutual exchange is and how to go about it as well as answering some frequently asked questions
Helping You Move Home In or Outside Oxfordshire - A Guide to the Transfer Scheme This outlines who can apply for a transfer, how the scheme works and a breakdown of where points could be awarded to applicants
Noise - How Do I Deals With It? This provides information both about how to prevent causing a nuisance to your neighbours through noise and how to approach the problem if your neighbours are making a lot of noise.
Looking to Rent a Garage From Us? This answers some common questions about renting a garage from us.
What Happens if I Don't Pay My Rent? This explains what will happen if you get into arrears on your rent account as well as providing contact information for some organisations who may be able to help you if you are having problems with debt.
Benefits Advice This provides information about range of benefits available including who is eligible to receive them.
Sheltered/Retirement Housing This provides information about our sheltered housing schemes for those over 60 years old.
Vale Care Link - How Your Alarm Works This explains how the Vale Care Link alarm system works and includes a case study of a situation where having the alarm helped someone.
Energy Saving Advice This provides some no cost and low cost methods of saving energy helping you to not only protect the environment but to lower your fuel bills as well
Getting Involved This explains some of the options available for getting involved in decision making and shaping our services.
How we can call a halt to racial harassment This explains about how to go about reporting racial harassment and what we can do to help this process. It also has a list of useful phone numbers.
Never too old to hurt - tackling elder abuse This explains what forms elder abuse can take, where to seek help if you or someone you know is being abused and what we will do to help.
Getting Your Home Adapted For A Disabled Person This explains how to go about getting a change made to your home to accomodate a disabled person.