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About Property Services
There are four divisions of Property Services:
The Building Surveying Division
Is responsible for design, preparation and supervision of contracts for building works. This includes:
- Responsive repairs
Acting on requests from tenants for repairs
- Planned and Programmed Repairs
Following surveys of our properties, grouping work into larger contracts, to save money through greater economies of scale.
- Improvements
Re-designing and updating properties.
Adapting properties for the disabled.
- Cyclical maintenance
Every five years painting communal areas in flats and sheltered housing, external areas and garages.
Services Section
The Services Section of the Association's Property Services directorate comprises of a dedicated team of skilled experienced managers that are responsible for the following list of amenities:
Energy efficiency measures.
- Installation of gas and electric central heating systems.
- Maintenance and servicing of gas appliances.
- Electrical safety inspections and repairs.
- Loft insulation and ventilation.
- Cavity wall insulation.
- Door entry systems.
- Lifts.
- Fire alarms and emergency lighting.
- Lightning protection.
An example of the type of facilities we manage is shown below. The main entrances to our sheltered housing complexes all have automatic door entry systems that assist the occupants and visitors when gaining access.
This type of arrangement also improves security measures by restricting unauthorised access during the night and early morning hours.
The Services Section employs the services of both contractors and direct works labour to implement various improvements, responsive repairs and programmed maintenance works to our housing stock. Our aim is to provide a safe environment in our tenants homes and minimise the fuel consumption that is used for heating and providing hot water.
Contacting us:
Property Services Directorate - Services Section
The Vale Housing Association
Oxford Road
East Hanney
Oxfordshire OX12 OHP
Tel: (01235) 548600
Fax: (01235) 867090;
'Committed to ensuring safety and providing a quality service'
Works Division
The Works Division is the in-house unit of the Vale Housing Association which provides a cost effective, efficient and high quality maintenance services.
We carry out around 15,000 general repairs every year ranging from carpentry, building, plumbing and gas maintenance work by our highly skilled tradesmen.
This team has many years experience in the maintenance field and are fully trained in customer service. Health and safety is a major aspect to ensure the safety of our customers.
Our experienced heating engineers are all qualified and have undergone full A.C.O.P.'s assessments to comply with our C.O.R.G.I. registration.
Customer satisfaction levels are extremely high both in response times and quality of work. Works Division has shown how to maintain it's housing stock without compromising safety and quality.
If you require any maintenance work at competitive prices or an informal discussion regarding any aspect of housing maintenance contact us:
Contacting us:
Property Services Directorate - Works Division
The Vale Housing Association
Oxford Road
East Hanney
Oxfordshire OX12 OHP
Tel: (01235) 548600
Fax: (01235) 867090
'Cost effective, high quality maintenance service'
Facilities Management
A small team who deal with our building stores, purchasing of building materials, purchasing and looking after our vehicle fleet, Health and Safety and facilitating the training requirements for our operational staff in Health and Safety matters.